FACILITIES


549 APARTMENTS


WIFI INTERNET ~ Our wifi internet is High Speed NBN. Please call if there is a service issue as sometimes Telstra needs the router restarted. Password: 0409555820

KITCHEN COOKING ~ Our Apartments provide cooking facilities, if you are planning to prepare your own meal at home, a microwave, cooktop and outdoor bbq are available to cook your meal.

COMPLIMENTARY SELF SERVE BREAKFAST ~ We have included in your apartment some complimentary items for a light self serve breakfast such as, tea, coffee, eggs, milk, juice, butter, jams, cereals and bread.

ALFRESCO DINING AND BBQ ~ The electric bbq and outdoor dining area is equipped with everything you need to prepare your outdoor dining experience.

APARTMENT TECHNOLOGY ~ Our apartments have Netflix and Chromcast connected to each TV. Use your iPhone or any Wifi enabled device to “cast” any video playing on your device to the TV in your apartments.

ALFRESCO SHOWER ~ If you are returning from the beach, please use our fun outdoor shower to freshen up and wash away any beach sand.

LAUNDRY WASHING MACHINE ~ Located under the rear stair case are complimentary washing machines, washing detergent, cloths baskets, clothes dryers and ironing facilities. Located in your rear courtyard or balcony is a drying rack.

ICE MACHINE ~ Located in the guest laundry is a self serve ice machine. Please use the ice scoop to dispense the ice into a container.

EV CHARGER ~ Our EV charger is complimentary. After charging your vehicle please turn off the isolator and relocate your car for the next EV guest.

549 SECURITY ~ Hervey Bay is a safe community and for additional peace of mind, our compound is fully secured (please ensure the blue door is properly closed). We have on-site staff 24/7 and an extensive AI camera system in all outdoor and common areas. Strangers or visitors are not permitted to enter the property, only registered guests.

CURFEW ~ As most of our guests are up early to attend tours, we have a 10pm Quiet Time (curfew) to ensure a peaceful sleep for all. Please set a sensible volume on the TV and if you are returning late from being out, be super quiet returning to your apartment including, enjoying your outdoor private courtyard or balcony after curfew.

SMOKING ~ Vaping (electronic cigarette) or tobacco smoking is permitted out doors only in the rear court yards or rear balconies. Please be respectful to not allow 2nd hand smoke to disturb other guests.

HOUSE KEEPING ~ When departing, please be kind to our house keepers and leave your apartment neat and tidy with dishes washed (or the security deposit will be forfeit). Please be cautious when eating or drinking on the sofa, a house keeping surcharge of $250 applies to repair damage to furniture or for any additional housekeeping.

DRIVEWAY GATE ~ The driveway gate is automated to 90 seconds, to avoid serious injury or car damage, please do not stand in front of or obstruct the driveway gate when closing or opening and, must be operated by an adult.

FRESHWATER BNB & CYPRESS BNB


WIFI INTERNET ~ Our wifi internet is High Speed NBN. Please call if there is a service issue as sometimes Telstra needs the router restarted. Password: 0409555820

BREAKFAST ~ What sets us apart from all other BnB’s is that we offer a complimentary breakfast that rivals many boutique city hotels and we are famous for our “Downton Abbey” style breakfast presentation. Our ‘self serve’ breakfast is available between 6:30am until 11:00am in the communal dining room.

After you have finished your breakfast, please clear your setting and place the breakfast dishes in the dishwasher. If you become aware of any breakfast condiment (jams, cereal etc) that have reached the end of its usability (empty, contaminated or stale), please discard them in the kitchen rubbish bin.

CAFE BARISTA ~ Our all day and night coffee and tea is complimentary. There is an endless supply of cookies, real and instant coffee, hot chocolate, teas and cafe flavours to make your perfect beverage.

MINI BAR ~ Our mini bar operates on a honour system with no pre-payment necessary. Soft Drink $3 ~ Beer $5 ~ Wine $20 ~ Champagne $20

KITCHEN COOKING ~ Our ‘Bed & Breakfast’ provides some basic cooking facilities for our guests, if you are planning to prepare your own meal at home, our microwave, cooktop and outdoor bbq are available to cook your meal.

LAUNDRY WASHING MACHINE ~ At the Freshwater BnB Located under the entry stair case is a washing machine and clothes drying stands. At the Cypress BnB the guest laundry is located off the kitchen.

TOWELS ~ Please use the bath sheets located on your bed for inhouse use only. If you need fresh towels, send us a TXT and leave used towels outside your door by 11:00am and we will gladly replace them.

ALFRESCO DINING AND BBQ ~ The electric bbq and outdoor dining area is equipped with everything you need to prepare your outdoor dining experience.

QUIET TIME AFTER 10PM ~ As most of our guests are up early to attend tours, we have a 10pm Quiet Time (curfew) to ensure a peaceful sleep for all guests. Please set a sensible volume on the TV and if you are returning late from being out, be super silent not to disturb our other guests.

CHECK OUT / DEPARTURE ~ Room check-out time is 11:00am, please leave your keys in your room door when departing. If you have a late departing bus or flight and wish to leave your baggage, we can store them for you until your Hervey Bay departure.

GUEST ROOM PRIVACY ~ All of our guests rooms are private and must not be entered. Please keep your bedroom door closed at all times not only for privacy but, to ensure the air-conditioning is not going to waste.

SHARED FACILITIES ~ The kitchen and dining room is communal and shared with other guests. Please leave the facilities neat and tidy at all times.

BNB SECURITY ~ Hervey Bay is a safe community and for additional peace of mind, our compound is fully secured (please ensure the front door is properly closed) and we have an extensive AI camera system in all common areas. Strangers are not permitted to be in our home, only registered BnB guests.

HOUSE KEEPING ~ If you are planning to go exploring, we like to perform our house keeping and re-stocking duties between 11:00 - 1:00pm.

SMOKING ~ Vaping or tobacco smoking is permitted out doors only in the garden. Please be respectful to not allow 2nd hand smoke to disturb other guests.